It comes into force on 1st October 2022;
Tasteology - creative studio (NIF 517111420), manager of Lisboa Coffee Week, is committed to protecting your privacy, thus ensuring that you can continue to trust Tasteology - creative studio with your personal data. Whenever you interact with us, you may share personal information that allows us to identify you as an individual (e.g. name, e-mail, address, telephone number). This is known as "personal data".
This Policy ("Privacy Policy") defines:
- Scope and acceptance
- Personal data collected by Tasteology - creative studio
- Children's personal data
- Reasons why Tasteology - creative studio collects personal data, and how it is used
- Sharing of personal data by Tasteology - creative studio
- Your rights
- Security and data retention
- How to contact us
- Scope and acceptance of this Privacy Policy
1. Scope and acceptance
This Privacy Policy applies to the personal data we collect in order to offer you our products and services. Whenever you use the Tasteology - creative studio website or provide us with your personal data, you are accepting the practices set out in this Privacy Policy.
If you do not accept this Privacy Policy, please do not use the Tasteology - creative studio website or provide us with any personal data.
Tasteology - creative studio reserves the right to change this Privacy Policy at any time. We invite you to check this Privacy Policy regularly to keep up to date with any changes and how your personal data is used.
2. Data collected by Tasteology - creative studio
Tasteology - creative studio may collect your personal data from a variety of sources, including:
- Online and electronic interactions with us via Tasteology - creative studio websites, mobile applications, text messaging programmes, Tasteology - creative studio branded pages or third-party social media applications (e.g. Facebook, Instagram);
- Offline interactions with us, through direct marketing campaigns, printed registration coupons, registrations for promotions and contacts through Tasteology - creative studio's customer service call centres;
- User interaction with targeted online content (e.g. advertisements) that Tasteology - creative studio, or service providers on our behalf, offer you via websites or applications belonging to third parties.
2.1 Data provided directly by the user
The data you provide us with your consent for a specific purpose includes:
- Personal contact information, i.e. data that enables Tasteology - creative studio to contact you (e.g. name, address, e-mail address or telephone number);
- Demographic information, including date of birth, age, gender, location (e.g. postcode, city and geo-location), favourite products, hobbies and interests, as well as information related to your household and lifestyle;
- Payment information, including data needed to make purchases (e.g. credit card number, expiry date, billing address);
- Account login information, including the information required to create a user account at Tasteology - creative studio (e.g. login ID/email, username, password);
- Consumer feedback, including data shared with Tasteology - creative studio about your experience using Tasteology - creative studio products and services (e.g. comments and suggestions, testimonials and other personal feedback related to Tasteology - creative studio products);
- Consumer-generated content, including any content (e.g. photos, videos and personal stories) created and then shared with Tasteology - creative studio (and perhaps other entities) when uploaded to the Tasteology - creative studio website.
2.2 Data collected from other sources
We may collect information about you from other legitimate sources for the purpose of offering you our products and services. These sources include data aggregators belonging to third parties, promotional partners of Tasteology - creative studio, public sources and social networking sites belonging to third parties. The data in question may include:
- Personal contact information;
- any personal data included in your profile on a social network owned by a third party (e.g. Facebook) which you have authorised us to share with you (e.g. name, email address, gender, date of birth, city, profile picture, user ID, friends list). You can find out more about the data we may collect about you by visiting the website of the social network belonging to the third party in question.
- We may also receive personal data from third parties when we acquire other companies.
3. Children's personal data
Tasteology - creative studio does not knowingly request or collect data from children under the age of 12. Should Tasteology - creative studio discover that it has accidentally collected personal data from a child under the age of 12, such data will be removed from its records as soon as possible. However, Tasteology - creative studio has the right to collect personal data about children under the age of 12 if they have been provided by their parent or guardian directly and therefore with the explicit consent of the person concerned.
4. Reasons why Tasteology - creative studio collects personal data, and what use it is put to
Tasteology - creative studio collects and uses personal data to the extent strictly necessary for its purposes. Tasteology - creative studio may use this personal data for some or all of the following purposes:
- Ordering - process and despatch your orders and keep you informed of their status. However, please note that there may be other e-commerce sites that sell Tasteology - creative studio products, but they are not controlled or operated by Tasteology - creative studio. We recommend that you consult the policies of these sites, including their privacy policies, before making purchases from them.
- Account maintenance - creating and maintaining your accounts with us, as well as administering any consumer rewards and loyalty programmes associated with your account.
- Customer service - offer customer service, including answers to your questions, complaints and other feedback about our products. Customer service can be provided through various forms of communication, including e-mail, letters, telephone and online chat.
- Consumer involvement - allows you to become more actively involved with our products and services. It may involve the use or publication of consumer-generated content.
- Personalisation - Tasteology - creative studio may combine your personal data collected from one source (e.g. a website) with data collected from another source (e.g. an offline event). In this way, Tasteology - creative studio is able to obtain a more complete picture of you as a customer, which in turn allows Tasteology - creative studio to serve you better and in a more personalised way, namely in terms of: o Website - improving and personalising your website experience, using data such as account login information, technical computer information, and/or information about previous use of the website;
- The Product - improve Tasteology - creative studio's products, adapt them to your needs and create new product ideas. This involves using demographic information, consumer profile data and consumer feedback;
- Interest-based advertising - allows us to serve you adverts tailored to your interests. One of the ways we do this is by cross-referencing activities or information collected on Tasteology - creative studio websites with data collected from you on websites belonging to third parties (in other words, data matching). This form of advertising is also known as "online behavioural advertising" or "targeted advertising". This type of personalisation is usually carried out using cookies or similar technologies.
See our cookie policy. - Marketing communications - offers you marketing communications (if you have opted to receive them), including information about Tasteology - creative studio's products and services, competitions and promotions. These communications may be shared by electronic means (e.g. SMS, emails, online advertising) and post. If you choose to receive SMS, your mobile operator's policy will apply, which may involve payment of charges.
- Social resources - offers you a number of social features, including the following: o Community features on a Tasteology - creative studio site - Whenever you visit the Tasteology - creative studio site with a community feature that you use to download or share recipes, photos, videos, artwork or other content, Tasteology - creative studio may use or display the personal data you share on those sites.
- Viral website resources - Tasteology - creative studio may use your personal data to offer you viral resources, such as a "tell-a-friend" programme that allows you to share certain news, information about products and promotions or other content with your family and friends.
This usually involves the collection and use of personal contact information (e.g. names and e-mails) in order to allow the selected message/content to reach its recipients. - Third-party social networking resources - Tasteology - creative studio may use your personal data when interacting with third-party social networking features such as "Facebook Connect" or "Facebook Like". These features may be integrated into Tasteology - creative studio websites for various purposes, including participating in competitions and allowing users to share content with friends. If you use these features, Tasteology - creative studio may have the ability to retrieve certain personal data about you from your social networking information. You can find out how these features work, as well as what data Tasteology - creative studio can obtain about your profile, by visiting the website of the third-party social network in question.
- Other specific purposes - We may use your personal data for other specific business purposes, such as maintaining the day-to-day operations and security of the Tasteology - creative studio website, conducting audits or demographic studies, and contacting you for consumer research purposes.
5. Sharing of personal data by Tasteology - creative studio
Tasteology - creative studio does not share consumers' personal data with any third parties who intend to use it for direct marketing purposes, unless consumers have given specific consent to do so. Tasteology - creative studio may share such personal data with third parties for other purposes, but only in the following circumstances:
5.1 Subsidiaries
Tasteology - creative studio may provide consumers' personal data to its subsidiaries or associated companies for legitimate business purposes.
5.2 Service providers
Tasteology - creative studio may hire service providers to provide services on its behalf and for its account, including administering the websites and services made available to consumers by Tasteology - creative studio. These third parties may access or otherwise process consumers' personal data while providing their services. Tasteology - creative studio requires these third parties, who may be based outside the country from which you accessed the Tasteology - creative studio website or service, to comply with all data protection laws and security requirements when processing personal data, usually through a written agreement.
5.3 Partners and joint promotions
Tasteology - creative studio may carry out a promotion or programme jointly or co-sponsored with another company, during which it will collect and use the personal data of the participants in that activity.
Participants' personal data will only be shared with another company if they have opted to receive information directly from that other company. Tasteology - creative studio invites interested parties to consult the privacy policy of that other company before sharing their personal data. If you do not want your personal data to be collected or shared with a company other than Tasteology - creative studio, you can always opt out of the activity. If you agree to receive communications from one of these companies, remember that you always have the right to cancel this decision by contacting the company in question directly.
5.4 Legal requirements and company transfers
Tasteology - creative studio may disclose consumers' personal data if it is required to do so by law or if, in its good faith judgement, Tasteology - creative studio believes that such lawful disclosure is reasonably necessary in connection with legal proceedings or in order to respond to any requests from authorities. In the event of a total or partial merger of Tasteology - creative studio with another company, or the acquisition of all or part of Tasteology - creative studio by another company, the acquirer will have access to the information held by that part or all of uami, possibly including personal data.
6. Your rights
6.1 Right to cancel marketing communications
You can exercise your right to cancel marketing communications about Tasteology - creative studio in the following ways:
- (a) following the opt-out instructions included in the marketing communication in question;
- (b) by contacting us.
Please note that even after cancelling marketing communications, you may continue to receive administrative communications from Tasteology - creative studio, including order confirmations and notifications regarding your account activities (e.g. account confirmations and password changes).
6.2 Access and rectification
You have the right to request access to your personal data by sending us a request. If Tasteology - creative studio is unable to provide you with access to your personal data, it will provide you with the reasons for this. Depending on the nature of the request, Tasteology - creative studio may charge a reasonable fee to provide access to your personal information.
You also have the right to ask Tasteology - creative studio to correct any inaccuracies in your personal data. If you have an account on a Tasteology - creative studio website, this can usually be done in your personal area of the Tasteology - creative studio website (if available). Alternatively, you can send us a request to rectify your data.
7. Security and data retention
7.1 Data security
To keep your personal data safe, Tasteology - creative studio has implemented a series of security measures:
- Secure operating environments - Tasteology - creative studio stores its data in secure operating environments that are only accessible to Tasteology - creative studio employees, agents and contractors who should be aware of them. Tasteology - creative studio follows all generally accepted company standards.
- Authentication before accessing the account - Tasteology - creative studio requires its registered consumers to prove their identity (e.g. through their login ID and password) before accessing or modifying their account. This is to prevent unauthorised access.
We remind you that these protections do not apply to personal data that you have decided to share in public areas, such as community sites.
7.2 Retention
Tasteology - creative studio will retain your personal data only for as long as is necessary for the purpose in question, also taking into account our need to respond to queries or resolve problems, offer new and improved services, and fulfil appropriate legal requirements. This means that we may retain your personal data for a reasonable period of time after your last interaction with us. As soon as the personal data is no longer needed for the purposes described above, it will be destroyed or securely erased.
8. Contact us
Tasteology - creative studio acts as data controller for the personal data it processes within the scope of this Privacy Notice. Tasteology - creative studio with NIF 517111420. If you have any questions or comments about this Privacy Notice or the data collection practices of Tasteology - creative studio, please contact us at:
E-mail: team@tasteology.pt